FAQ SSF
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FAQ
Kan man forlade pladsen og komme ind igen?
Yes, you may, but remember that after 6:00 PM the Late-Fee applies, even for those who have already been on-site.
Hvem skal jeg kontakte ved spørgsmål?
If you can’t find an answer to your question anywhere on this page or on our social media, send us an email at support.ssf@syddanskestuderende.dk
or a message on our social media channels.
Jeg har mistet noget, hvor kan jeg finde det?
Contact the cloakroom, and we will check if we have it. If not, we will hold a collection day for lost items shortly after the party. This will be announced here on the page and on our social media channels.
Kan jeg få min billet refunderet?
Did you purchase insurance through TRYG when you bought your ticket? If so, information about refunds can be found in your purchase confirmation. If you didn’t buy insurance, unfortunately, we cannot issue a refund.
Hvor kan jeg se, hvem der spiller på dagen, og hvilket tidsrum?
The program will be published on our social media channels and here on the website. We are busy planning it and look forward to sharing it with you.
Hvad er Late-Fee?
The Late-Fee is 75 DKK, which you must pay if you arrive after 6:00 PM. The Late-Fee applies to everyone entering after 6:00 PM, so it also applies if you were previously on-site, left, and now want to return.
A valid ticket is required for the party. The Late-Fee is an additional charge for arrivals after 6:00 PM.
Kan jeg få en billet selvom der er udsolgt?
Sold out means sold out, but you can sign up as a volunteer and get a free ticket to help us make SSF2025 the coolest party! Sign up as a volunteer by reading more under the ‘Volunteer’ tab on the homepage.
Hvordan henter jeg billetter?
You do this by keeping an eye on our social media and this website for when we’ll be distributing wristbands, so you can get yours before the party starts. If you can’t pick up your wristband early, you can, of course, always get it at the entrance on the day.
Er der veganske/vegetar muligheder?
Absolutely! Read more about all our food vendors on the Facebook event.
Er det handicap-venligt?
We have both ramps and accessible toilets, as well as the option for a free companion ticket if you email us. Everyone with a valid companion card can get a free companion ticket! If you have specific accessibility questions, send us a message on our social media or an email to support.ssf@syddanskestuderende.dk
Må jeg medbringe mad / drikke?
No, that’s what we make money from, so we’d really appreciate it if you buy a beer or two from us, so we have funds to keep ticket prices low and host a party again next year.
Jeg har købt en billet, men har meldt mig som frivillig, kan jeg få min billet refunderet?
Absolutely! Thank you so much for wanting to help. Send us an email at support.ssf@syddanskestuderende.dk
, and we’ll figure it out together.
Hvor kan man blive frivillig?
By checking our website or social media – here you can read much more:
Bliv frivillighttps://www.instagram.com/semesterstartsfesten/ https://www.facebook.com/semesterstartsfesten
Jeg har mistet min billet til garderoben, hvad gør jeg?
You remembered to take a photo of your ticket where you’re also visible, so you can show that instead.
Unfortunately, you’ll have to wait until we distribute lost items. We will announce the time for this shortly after the party – both here on the website and on our social media.
Hvad kan man købe af mad og drikke på pladsen?
We’ve arranged a wide selection of delicious food and drinks – from Poké bowls, Wok boxes, Pizza, Loaded potatoes, Fries, and Burgers to Panini, Roast pork sandwiches, Churros, and delicious Barista coffee.
Hvornår åbner og lukker pladsen?
We open at 2:00 PM and close at 12:00 AM on both Friday and Saturday.
Vil der være garderobe?
Absolutely! It costs 25 DKK per jacket or bag, but remember: we charge 5 DKK each time you just want to peek inside and get it back.
Må jeg tage en ven med?
Of course! Bring 2 friends to #SSF2025 by either buying tickets together or separately if you all study at SDU. Each student can purchase a maximum of 3 tickets. If your friend doesn’t study at SDU, you can be the world’s best friend and buy a +1 ticket for them. Each SDU student can purchase only 2 ‘+1’ tickets.
Kan man betale med kontanter?
No, unfortunately. SSF2025, like previous years, is a cashless event, but of course we accept cards!
Jeg går ikke på SDU men vil gerne med
If you’re not lucky enough to have a friend at SDU who will buy a +1 ticket for you, you can sign up as a volunteer! Volunteers don’t necessarily have to attend SDU, but they still get tickets to the event. Learn more under the ‘Volunteer’ tab on our homepage.
