FAQ SSF
Find the answers to the most frequently asked questions
FAQ
Can you leave the site and re-enter?
Yes, you can, but remember that after 18:00 Late-Fee starts, also for those who have already been inside.
Who should I contact with questions?
If you can't find the answer to your question anywhere on this page or on our social media channels. Then send us an email at support.ssf@syddanskestuderende.dk or in a message on our social media channels.
Facebook or Instagram
I've lost something, where can I find it?
Ask at the wardrobe area and we'll see if we have it. If not, we'll have a collection day for abandoned items shortly after the party. This will be announced on this page and on our social media channels
Can I get my ticket refunded?
Did you purchase the insurance through TRYG when you bought your ticket? If yes, you will find information about a refund in your purchase confirmation. If you did not purchase insurance, unfortunately, we cannot refund your ticket.
Where can I see who is playing on the day and what time slot?
Programmet vil blive offentliggjort på vores sociale medier og her på hjemmesiden. Vi er i fuld gang med at planlægge det, og vi glæder os til at dele det med jer.
Hold øje med på hjemmesiden, https://www.instagram.com/semesterstartsfesten/ og https://www.facebook.com/semesterstartsfesten
What is the Late-fee?
Late-Fee er 75 kr som du skal betale hvis du kommer senere end kl 18.00. Late-Fee gælder alle som vil igennem indgangen efter kl 18.00, og derfor gælder den altså også hvis du tidligere var på pladsen, gik derfra, og nu vil tilbage ind.
You must have a valid ticket for the party. The Late Fee is an additional charge applied if you arrive after 6:00 PM.
Can I get a ticket even if it's sold out?
Udsolgt betyder udsolgt, men du kan melde dig som frivillig og få en gratis billet for at hjælpe os med at få SSF2025 til at blive den fedeste fest! Meld dig som frivillig ved at læse mere under ‘Frivillig’ fanen på forsiden
How do I get tickets?
Det gør du ved at holde øje med vores sociale medier og her på hjemmesiden om, hvornår vi kommer ud på gangene med armbånd, så du kan få den på inden festen begynder. Hvis du ikke kan komme og hente armbånd før tid, så kan du selvfølgelig altid få det i indgangen på dagen.
Are there vegan/vegetarian options?
Yes, you bet! Read more about all our food locations on the Facebook event.
Is it disability-friendly?
We have both ramps and disabled toilets, as well as the possibility of a free companion ticket if you send us an email. Anyone with a valid companion card can get a free companion ticket! If you have specific questions about accessibility, send us a message on our social media or an email at support.ssf@syddanskestuderende.dk
Can I bring food / drinks with me?
No, that's where we earn our income, so we'd love for you to buy a beer or two from us so we can keep ticket prices low and throw a party again next year.
I bought a ticket but volunteered, can I get my ticket refunded?
Yes, of course! Thank you so much for helping out. Send us an email at support.ssf@syddanskestuderende.dk and we'll figure it out together.
Where can i sign up to volunteer?
Ved at kigge på vores hjemmeside eller sociale medier – her kan du læse meget mere
https://syddanskestuderende.dk/bliv-frivillig/
I have lost my wardrobe ticket, what should I do?
1. Du huskede at tage et billede af din billet, hvor man også kan se dig selv, så du kan vise denne i stedet.
2. Du må desværre vente til vi uddeler glemte sager, vi annoncerer tidspunkt for dette kort efter festen – både her på siden og på vores sociale medier
What food and drinks can you buy on site?
Vi har arrangeret en masse dejlig mad og drikke – lige fra Poké bowls, Wok box, Pizza, Loaded kartofler, Pommes og Burger til Panini, Flæskestegssandwish, Churros og dejlig Barista kaffe.
When does the site open and close?
Will there be a cloak-room?
Absolutely! It costs DKK 25 for each jacket or bag, but remember: We'll take a 5 for every time you have to look for something in it, and return it again.
Can I bring a friend?
Ja da! Tag 2 venner med til #SSF2025 ved enten at købe billetter sammen eller hver for sig hvis I alle går på SDU. Der kan kun købes maks. 3 billetter af hver studerende. Hvis din ven er så uheldig ikke at gå på SDU så kan du være verdens bedste ven ved at købe en +1 billet til dem. Der er kun 2 ‘+1’ billetter for hver SDU studerende der køber billet.
Can I pay with cash?
Nej desværre. SSF2025 er ligesom de andre år en kontantløs fest, men vi tager selvfølgelig kort!
I don't go to SDU but would like to join
If you're not lucky enough to have a friend who goes to SDU who will buy you a +1 ticket, you can volunteer! Volunteers don't necessarily have to go to SDU, but will still get tickets to the party. See more under the 'Volunteer' tab on our front page
Contact us
We are of course ready to answer all your questions about the party, so if you don't find an answer here - contact us on our email support.ssf@syddanskestuderende.dk
Or on our social media:
